FAQ

Frequently Asked Questions

Everything you need to know for confident, comfortable screening from home

Sample Collection Guide

Preparation

Place the collection carton in your toilet

It's designed to fit perfectly and make everything clean and simple.

Put on Your Gloves

We've included disposable gloves for your comfort and hygiene.

Set Up the Tube

Take your collection tube and stand it vertically in the round hole inside the carton. Twist off the cap carefully (mind the preservation liquid inside).

Collection & Packaging

Collect Your Sample

After your bowel movement, take the sampling device (check the piston is at the right position), insert it vertically into the stool, rotate 2-3 times, and pull out. If the chamber needs more, simply repeat - there's no rush.

Transfer and Seal

Insert the device into your collection tube, push the sample down, and discard the device. Tighten that cap well - you want to see about 20ml of liquid.

Package with Care

Write your details on the ziplock bag, seal your tube inside, place in the return box, and into our prepaid envelope.

Tidy Up

Dispose of the carton, device, and gloves in your regular bin. All done!

References

Zhao S, He Z, Sui X, et al. Real‑world stool‑based syndecan‑2 methylation test improved detection of advanced colorectal neoplasia: a prospective, multicenter, community‑based study. Gastroenterology. 2024;167(3):611‑614.e7. PubMed • doi:10.1053/j.gastro.2024.04.019