Privacy Policy

Last Updated: October 2025

1. Introduction

Screenlink Healthcare Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.colosafe.ie (the "Website").

Our Details:

  • Company Name: Screenlink Healthcare Ltd
  • VAT Number: 6385083K
  • Address: Unit H1, Centre Point Business Park, Oak Drive, Dublin 12, Ireland
  • Email: info@screenlink.net
  • Phone: 01 460 5248

2. Information We Collect

2.1 Information You Provide to Us

We collect personal information that you voluntarily provide when you:

  • Complete a contact form or inquiry on our Website
  • Send us an email
  • Contact us by telephone

This information may include:

  • Name
  • Email address
  • Phone number
  • Any other information you choose to provide in your message

2.2 Information Collected Automatically

When you visit our Website, we automatically collect certain information through cookies and similar technologies, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • General location data (country/city level)

This information is collected through Webflow's standard analytics and tracking tools.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 To Respond to Your Inquiries

  • To answer questions you submit through contact forms
  • To provide information about Colosafe® screening tests
  • To provide customer support

3.2 To Improve Our Website

  • To understand how visitors use our Website
  • To improve Website functionality and user experience
  • To diagnose technical problems

3.3 Legal Compliance

  • To comply with applicable laws and regulations
  • To respond to legal requests and prevent harm

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal information based on the following legal grounds:

  • Consent: When you submit a contact form or inquiry, you consent to us processing your information to respond to you
  • Legitimate Interests: We have a legitimate interest in analyzing Website usage to improve our services
  • Legal Obligation: When required to comply with applicable laws

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

5.1 Service Providers

We may share information with third-party service providers who assist us in operating our Website, including:

  • Webflow (website hosting and analytics)
  • Email service providers

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Eurofins and Laboratory Partners

If you contact us regarding sample issues, test results, or order-related matters, we may need to share relevant information with:

  • Eurofins Biomnis Ireland (sales and order fulfillment partner)

We only share information necessary to resolve your inquiry.

Note: Creative Biosciences (Guangzhou) Co., Ltd. is the test manufacturer but does NOT receive any personal information collected through this Website. Any data they receive from the laboratory is anonymized and does not include names or contact details.

5.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect our rights or property
  • Prevent fraud or illegal activity
  • Protect the safety of our users or the public

6. International Data Transfers

Your information may be transferred to and processed in countries outside Ireland, including:

  • United States (Webflow servers)
  • Other countries where our service providers operate

Note: Creative Biosciences (China) does NOT receive any personal information from this Website. They only receive anonymized laboratory data without personal identifiers.

When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by the European Commission
  • Other legally approved transfer mechanisms

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy:

  • Contact Form Data: Retained for up to 3 years from your last contact with us, or until you request deletion
  • Website Analytics Data: Retained in aggregated, anonymized form
  • Legal Requirements: We may retain certain information longer if required by law

8. Your Rights

Under GDPR and Irish data protection law, you have the following rights regarding your personal information:

8.1 Right of Access

You can request a copy of the personal information we hold about you.

8.2 Right to Rectification

You can request that we correct inaccurate or incomplete information.

8.3 Right to Erasure

You can request that we delete your personal information in certain circumstances.

8.4 Right to Restrict Processing

You can request that we limit how we use your information.

8.5 Right to Data Portability

You can request a copy of your information in a structured, machine-readable format.

8.6 Right to Object

You can object to our processing of your information based on legitimate interests.

8.7 Right to Withdraw Consent

Where we rely on consent, you can withdraw it at any time.

8.8 Right to Complain

You have the right to lodge a complaint with the Data Protection Commission (Ireland) if you believe we have not handled your information properly.

To exercise any of these rights, contact us at:

  • Email: info@screenlink.net
  • Phone: 01 460 5248
  • Post: Unit H1, Centre Point Business Park, Oak Drive, Dublin 12, Ireland

9. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies. For detailed information about the cookies we use and your choices, please see our Cookie Policy.

10. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Security measures include:

  • Secure hosting infrastructure
  • Encryption of data in transit (SSL/TLS)
  • Access controls and authentication
  • Regular security assessments

11. Third-Party Links

Our Website may contain links to third-party websites, including the Eurofins ordering website (https://www.eurofins.ie/biomnis). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Children's Privacy

Our Website and services are not directed at children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will delete it promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Material changes will be notified through:

  • A prominent notice on our Website
  • Email notification (if we have your contact information)

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Screenlink Healthcare Ltd

  • Email: info@screenlink.net
  • Phone: 01 460 5248
  • Address: Unit H1, Centre Point Business Park, Oak Drive, Dublin 12, Ireland

Data Protection Officer: For data protection inquiries, contact our Data Protection Officer at info@screenlink.net

Supervisory Authority: Data Protection Commission (Ireland) 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland Phone: +353 (0)761 104 800 Email: info@dataprotection.ie Website: www.dataprotection.ie